Yes, we deliver nationwide via courier/An Post. Our shipping times vary depending on stock level and availability, but endeavour to ship as fast as possible.
I can’t find a product on the online store. Is it out of stock?
We are still working hard to add our many products to the online store, but not everything is available right now. If there is something you wish to enquire about, please email us at firstname.lastname@example.org or call 053 938 2970.
Can you help me understand which plants I should buy?
Our garden experts are on hand to help you make the right decision, and understand your purchase. You can call us on 053 938 2970 to speak to one of our garden experts.
What is your returns policy?
If you are not satisfied with a product, or believe it is defective, please get in touch with us so we can evaluate the situation.
What Covid restrictions do you have in place?
We have a hand sanitising station at the entrance to the building. Social distancing measures and strict mask policy is in place at all times. During Level 5, we are operating on a Click & Collect basis only which means the shop floor is not open to the public. The Bay Tree Café is also closed under these guidelines.
Is the Bay Tree Café open?
Unfortunately, the café is not open due to the Level 5 restrictions in place.
Are you doing Breakfast with Santa this year?
Unfortunately, due to the Covid restrictions, we will be unable to do Breakfast with Santa this year as it is simply not possible to carry out in a safe manner. We trust that everyone understands this, and appreciates the decision taken.